The state of the religious gift shop industry is ever changing. As with all retailers, it depends on the current market climate, consumer’s discretionary spending, and external competition. The outlook for gift shop retailers is generally bright, though many will have to continue to be diligent and develop a keen understanding of both internal and external factors that will shape the industry today and in the future.
As consumer spending increases, people will turn with increasing frequency to premium products, which will continue to boost profit for gift shop retailers - including those in the religious gift market. In fact, the industry is expected to continue its growth over the next five years in line with disposable income. Consumers will feel increasingly comfortable treating themselves to products such as sterling medals, deluxe rosaries, and high quality wood crucifixes.
Of course, the industry is not without its challenges. Smaller retailers continue to struggle with big box competitors, so differentiation remains essential!
The explosion of e-commerce, particularly in big box stores, has consumers accustomed to the prices of discount retail channels. External competition may encourage customers to purchase religious gifts from alternative channels. This is where differentiation and specialization shine.
Retailers must seek to brand their specialty and strive to show customers how a specialized shop can offer more. Use your niche as a religious store to attract and retain loyal customers. Your unique guiding philosophy will help you stand out from the crowd, so don’t be afraid to use it to your advantage.
E-commerce, in particular, is expected to drive more customers to purchase gifts online rather than in a physical storefront. If you only operate a brick-and-mortar location, it’s time to consider an e-commerce channel. This will provide growth, opportunity to reach a broader audience, and decrease your operational costs.
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The future of the religious jewelry industry is bright for those who are conscious of trends and anticipate customer needs. Though big box stores will always present challenges, leveraging your niche and delivering outstanding customer service will help your business thrive.
For additional help in growing your business, both online and off, check out our 10 Tips for Religious Retailers ebook!